TenGap.com

Success with
SecondsMoments.com

SecondsMoments.com is the online presence for Seconds Hostel, Sri Lanka’s first certified sustainable hostel located in Colombo. The hostel offers a unique blend of comfort, community, and eco-friendly practices, aiming to provide guests with memorable experiences while promoting sustainability.

Challenges

Seconds Hostel faced several challenges:

Online Visibility:

The hostel needed a compelling online platform to showcase its unique offerings and attract a global audience.

User Engagement:

Enhancing user engagement through features like online reservations, event listings, and showcasing accommodations was essential.

Sustainability Communication:

Effectively communicating their sustainability initiatives to environmentally conscious travelers was crucial.

Solutions

TenGap.com addressed these challenges by developing a comprehensive website with the following features:

Responsive Design

Ensured optimal viewing across devices, enhancing user experience.

Online Booking System

Integrated a user-friendly reservation system, allowing guests to check availability and book accommodations directly.

Detailed Accommodations Page

Showcased various room options with descriptions and images, helping guests make informed choices.

Guest Experience Section

Highlighted on-site amenities, including the hostel’s café and social events, to engage potential guests.

Sustainability Page

Dedicated space to communicate the hostel’s eco-friendly practices, appealing to environmentally conscious travelers.

Results

The new website led to significant improvements:

Increased Traffic

40% increase in website visits within the first three months post-launch.

Positive Feedback

Guests appreciated the seamless booking process and the wealth of information available online.

Higher Engagement

Average session duration increased by 25%, indicating enhanced user interaction.

Boost in Direct Bookings

Online reservations grew by 35%, reducing reliance on third-party booking platforms.

Conclusion

TenGap.com’s strategic web development for Seconds Hostel not only enhanced its online presence but also contributed to increased bookings and guest satisfaction. By effectively communicating the hostel’s unique offerings and sustainability initiatives, the website serves as a vital tool in attracting and engaging guests.

secondsmoments website screen shot

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