Success with
Seconds Hostel
Seconds Hostel is Sri Lanka’s first certified sustainable hostel located in Colombo. The hostel offers a unique blend of comfort, community, and eco-friendly practices, providing guests with memorable experiences while promoting sustainability.
Challenges
Seconds Hostel faced several challenges:
Online Visibility:
The hostel needed a compelling online platform to showcase its unique offerings and attract a global audience.
User Engagement:
Enhancing user engagement through features like online reservations, event listings, and showcasing accommodations was essential.
Sustainability Communication:
Effectively communicating their sustainability initiatives to environmentally conscious travelers was crucial.
Solutions
TenGap.com addressed these challenges by developing a comprehensive website with the following features:
Responsive Design
Ensured optimal viewing across devices, enhancing user experience.
Online Booking System
Integrated a user-friendly reservation system, allowing guests to check availability and book accommodations directly.
Detailed Accommodations Page
Showcased various room options with descriptions and images, helping guests make informed choices.
Guest Experience Section
Highlighted on-site amenities, including the hostel’s café and social events, to engage potential guests.
Sustainability Page
Dedicated space to communicate the hostel’s eco-friendly practices, appealing to environmentally conscious travelers.
Results
The new website led to significant improvements:
Increased Traffic
40% increase in website visits within the first three months post-launch.
Positive Feedback
Guests appreciated the seamless booking process and the wealth of information available online.
Higher Engagement
Average session duration increased by 25%, indicating enhanced user interaction.
Boost in Direct Bookings
Online reservations grew by 35%, reducing reliance on third-party booking platforms.
Conclusion
TenGap.com’s strategic web development for Seconds Hostel not only enhanced its online presence but also contributed to increased bookings and guest satisfaction. By effectively communicating the hostel’s unique offerings and sustainability initiatives, the website serves as a vital tool in attracting and engaging guests.
