Welcome to TenGap.com (“Agency”), a division of Nelkard LLC (“Parent Company”). Please read these Terms & Conditions (“Terms”) carefully before using our services. By engaging with or using any of our services, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing or using our website, services, or any related content, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree with these Terms, please do not use our services.
2. Services Offered
Agency offers a range of web design, development, marketing, and related services to clients worldwide. The specifics of the services, including project scope, timeline, and fees, will be outlined in a separate agreement or proposal between the client and Agency.
3. Client Responsibilities
Clients are responsible for providing accurate and complete information necessary for the successful execution of the project. This includes, but is not limited to, content, images, branding guidelines, and any other materials required for the project. Timely feedback, approvals, and communication are essential for project progress.
4. Payment
Payment terms and methods will be detailed in the project agreement. All fees are quoted in US dollars unless otherwise specified. The client is responsible for any additional fees, such as transaction charges, currency conversion fees, or taxes.
5. Intellectual Property
Upon full payment, the client will own the rights to the completed design or website, as outlined in the project agreement. Agency retains the right to showcase the project in its portfolio and marketing materials. The client agrees not to reproduce, modify, or distribute the work without proper authorization.
6. Confidentiality
Both parties agree to treat all project-related information as confidential. Any confidential information shared during the project will be protected and not disclosed to third parties without prior written consent.
7. Revisions and Modifications
Agency will provide a specified number of revisions as outlined in the project agreement. Additional revisions or major modifications beyond the agreed scope may incur extra charges. Changes requested after the project’s completion may also be subject to additional fees.
8. Warranty and Liability
Agency will strive to provide quality services, but we do not warrant that our services will be error-free or uninterrupted. We are not liable for any damages, direct or indirect, arising from the use or inability to use our services. Clients are responsible for their own content and ensuring compliance with relevant laws and regulations.
9. Termination
Either party may terminate the project or services for cause by providing written notice if the other party breaches these Terms. Upon termination, the client will be responsible for paying for all services provided up to that point.
10. Governing Law
These Terms are governed by the laws of the state where the Parent Company is headquartered, without regard to its conflict of law principles.
11. Changes to Terms
Agency reserves the right to update or modify these Terms at any time without prior notice. Clients are encouraged to review the Terms periodically. Continued use of our services after any changes constitutes acceptance of the modified Terms.
Thank you for choosing TenGap.com. If you have any questions about these Terms or our services, please contact us at [email protected].
Last updated: 10/14/2023
